Terms & Conditions

Last Updated: October 2025

Welcome to Milatos!
These Terms and Conditions outline the rules and regulations for using our website, milatos.in, and purchasing our products or services.

By accessing or using our website, you agree to comply with these Terms. If you do not agree, please discontinue use immediately.

1. General Information

Business Name: Milatos
Email: info.milatos@gmail.com
Address: C/9, 9574 Vasant Kunj, New Delhi – 110070
Phone: +91 92116 11104
Website: milatos.in

2. Use of Website

You must be at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
You agree to use the website only for lawful purposes and in a manner that does not violate any applicable laws or infringe the rights of others.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

3. Products and Services

All products displayed on our website are subject to availability.
Prices and product details may change without prior notice.
We make every effort to ensure product information is accurate, but minor variations (e.g., color, packaging, or size) may occur.
We reserve the right to discontinue or modify products at any time.

4. Orders and Payments

Placing an order constitutes an offer to purchase, subject to our acceptance.
All payments must be made using the approved payment methods on our website.
Orders are confirmed only after payment has been successfully processed.
In case of payment failure or fraudulent activity, we reserve the right to cancel or hold your order.

5. Shipping and Delivery

Shipping timelines may vary based on location and product availability.
Milatos is not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances.
Once dispatched, tracking details will be shared via email or SMS.

6. Returns, Refunds, and Cancellations

Due to the nature of our products (especially food-based or consumable items), returns may not be accepted once the product is opened or used.
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.
Refunds or replacements will be processed after verification.
Cancellation requests must be made before the order is shipped.

7. Intellectual Property Rights

All content, including logos, images, graphics, product names, and text on this website, is the property of Milatos.
You may not reproduce, copy, or distribute any content without written permission.

8. Privacy and Data Protection

Your privacy is important to us.
Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Limitation of Liability

Milatos shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
While we strive to ensure product quality, we are not liable for allergic reactions or misuse of the products.

10. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in New Delhi.