Thank you for shopping with Milatos! We are committed to ensuring your healthy millet products reach you safely and on time. This Shipping Policy explains how we handle the shipping and delivery of all orders placed through our website — www.milatos.in
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1. Shipping Locations
We currently offer shipping across India.
For international orders, please contact us at info.milatos@gmail.com to confirm availability and customized shipping options.
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2. Processing Time
All orders are typically processed within 2-3 business days of placement.
During festive seasons, sales, or unexpected delays, processing may take slightly longer. You’ll be notified in case of any significant delay.
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3. Shipping Methods & Costs
We offer the following delivery options:
•Standard delivery : 5–7 business days
•Expedited delivery : 3–4 business days
Shipping charges are calculated automatically at checkout based on order weight, packaging size, and delivery location.
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4. Delivery Timelines
Estimated delivery times may vary by city, region, and courier service.
Milatos is not responsible for unforeseen courier delays caused by weather conditions, strikes, or service disruptions.
You will receive a confirmation email with your order’s tracking link once it is dispatched.
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5. Order Tracking
After dispatch, a tracking number and courier details will be emailed or sent via WhatsApp/SMS.
You can track your shipment’s live status using the provided tracking link.
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6. Shipping Restrictions
Please note:
•We cannot deliver to P.O. Boxes or APO/FPO addresses.
•Kindly provide a valid residential or business address with complete contact details to avoid delays.
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7. Shipping Issues
If your package is missing, delayed, or arrives damaged, please contact us within 24 hours of delivery at info.milatos@gmail.com.
We’ll investigate with the courier partner and ensure a quick resolution.
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8. Returns & Exchanges
Milatos follows a No Return Policy for perishable food items.
For detailed terms, please refer to our Returns & Cancellation Policy.
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9. Policy Updates
Milatos reserves the right to modify or update this policy at any time.
Any changes will be reflected here with an updated effective date. Please review this page periodically for the latest information.
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10. Contact Us
If you have any questions regarding shipping or your order, please reach out to us:
Milatos
Email: info.Milatos @gmail.com
Website: www.milatos.in
C/9, 9574 Vasant Kunj, New Delhi – 110070
+91 92116 11104