Last Updated: October 2025
Welcome to Milatos.
Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit www.milatos.in or interact with our services.
1. Information We Collect
We may collect the following types of information when you visit our website, contact us, or make a purchase:
a. Personal Information
-
Name
-
Email address
-
Phone number
-
Shipping and billing address
-
Payment details (processed securely via payment gateway)
b. Non-Personal Information
-
Browser type and version
-
IP address
-
Device information
-
Cookies and usage data (to improve website performance)
2. How We Use Your Information
We use the information collected for the following purposes:
-
To process and fulfill your orders
-
To provide customer support and respond to inquiries
-
To send order updates, promotional offers, or newsletters (only with your consent)
-
To improve our website, services, and user experience
-
To comply with legal and regulatory requirements
3. Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us understand how users interact with our website and allow us to:
-
Remember your preferences
-
Analyze website traffic
-
Provide personalized recommendations
You can disable cookies through your browser settings, but some parts of the site may not function properly without them.
4. Sharing of Information
We value your privacy and do not sell, rent, or trade your personal information to any third parties.
However, we may share limited data with:
-
Service Providers: (e.g., courier, payment gateway, or email service providers) for order fulfillment and communication.
-
Legal Authorities: If required by law, regulation, or court order.
All third-party partners are required to maintain strict confidentiality and comply with data protection laws.
5. Payment Security
All payments are processed through secure, encrypted payment gateways.
Milatos does not store or have access to your complete payment card details. Please refer to your payment provider’s privacy policy for more information.
6. Data Retention
We retain your information only as long as necessary to:
-
Fulfill the purposes described above, or
-
Comply with legal, accounting, or reporting obligations.
Once the data is no longer needed, it is securely deleted or anonymized.
7. Your Rights
You have the right to:
-
Access and review the personal information we hold about you
-
Request correction or deletion of your data
-
Opt out of promotional communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly
8. Data Protection and Security
We use industry-standard measures such as SSL encryption, secure servers, and limited employee access to protect your personal information from unauthorized access, loss, misuse, or disclosure.
9. Third-Party Links
Our website may contain links to external sites.
Please note that we are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before sharing any personal information.
10. Updates to This Policy
Milatos reserves the right to update or modify this Privacy Policy at any time.
Changes will be reflected on this page with the updated date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
info.milatos@gmail.com
+91 92116 11104
C/9, 9574 Vasant Kunj, New Delhi – 11007